FAQs
Please check our Frequently Asked Questions before contacting support.
Can anyone track my phone number too?
Your location or position can only be traced through your phone number if you allow our phone tracking service to do so. Otherwise, no one can track your phone number without having proper authorization.
Is there any way to protect my phone number from being tracked and traced?
Yes. We maintain a strict privacy policy, so there is no way for your phone number to be made available. We don't use any third-party software, so there is no chance of your phone number being traced or tracked by other parties.
Do I need a GPS-enabled phone to use this service?
Yes, you must have a GPS-enabled phone in order to track or trace a location. It is not possible to trace the location of any phone number without GPS enabled on the handset.
Can I use this tracking service on my phone even if I don't have an iPhone?
You don't need an iPhone to use this phone tracking service. Of course, you can track and trace any phone number with our service on your iPhone, but our system also works fine on other handsets.
Can I access my activity log while using this tracking service?
Yes, you can find detailed information about your usage in the activity log. The activity log shows you how frequently you have used our phone tracking service, along with the patterns in your activity.
Will this tracking system (software) affect the battery life of my cell/smartphone?
Battery life is a big issue for handsets, and our phone tracking service does use a certain amount of your phone's battery, since it needs data connectivity and access to GPS in order to give you the answer.
What will this system do if no network signal is available on my phone?
Unfortunately, you cannot use this service if you are out of your mobile network. Instead, our system can retrieve the last available data for the period when you are outside your mobile operator's network coverage.
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